Training Precision. Building Leaders. Delivering Results.
Success isn’t a result of luck. It’s engineered.
Crosstown Consulting delivers leadership and technical training results for high-stakes industries like manufacturing and aviation.
From how to manage processes & projects to how to lead people & teams, we design & deliver training that drives impact & results.
We prepare emerging & experienced leaders to navigate complexity, perform with precision, and drive measurable results from the ground floor to the C-suite.
Training impacts everything in your company.
From how the work is done to how your teams are led.
From your production floor to your production meetings.
From employee onboarding to employee retention.
Training matters.
A company with 100 entry-level employees who reduced annual turnover by only 5% would save $150,000 or more in recruitment, onboarding, and training costs.
These direct replacement costs plus the disruption to team productivity mean a modest investment of $12,500 could easily save 15x as much.
What else might you be able to accomplish with that recovered capital, time, and productivity? How else might you grow your company?
Annual Cost of Employee Turnover
Unlock the full potential of your workforce with training that drives impact and delivers results.
In today’s competitive landscape, effective training is not just an option; it’s a necessity.
Crosstown Consulting crafts customized learning solutions tailored to your organization's unique objectives and audience.
Truly effective training does more than dump information to just transfer knowledge or content.
Crosstown Consulting designs and delivers leadership and technical training programs engineered for excellence.
Our clients in manufacturing and aviation count on us to build leaders who think with precision, act with confidence, and drive results that scale.
Preparation isn’t optional — it’s the blueprint for success.
From e-learning modules and interactive workshops to comprehensive curriculum development, we ensure the end product is aligned with your business goals and your learners' needs.
Partner with us and you gain access to a range of services, including: Needs Analysis, Curriculum Design, Content Development, and Evaluation Strategies.
We focus on delivering measurable results.
We are passionate about creating and delivering impactful results; in the classroom, that looks like enhanced learner engagement & stronger content retention; for you, that means your employees applying the content in real & meaningful ways in the work center.
Our content, design, and facilitation services are all designed to engage, empower, and encourage your employees to be and do more.
For you & your business, this means increased productivity, improved organizational performance, and reduced employee turnover, .
Invest in your team's success with Crosstown Consulting.
Elevate the effectiveness of your training programs and witness the transformation in employee performance and engagement.
Contact us today to discuss how we can support your training needs.
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“Anthony has such a passion teaching this series and uses role-playing, case studies, and real-world scenarios designed to guide you in your work situations.
I highly recommend this class series to anyone who wants to improve their leadership skills or is going into a leadership position.” - Bruce D. (Wilson Workforce Rehabilitation Center)
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“Anthony was instrumental in my journey to becoming a manager and a leader. He has great knowledge of how to lead and manage effectively, and is extremely adept at communicating and demonstrating it. I highly recommend him as a professional trainer and coach.” - Kala D. (Aviation Influence)
FAQs
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The majority of our e-learning authoring tool experience is with Articulate 360, with Camtasia a close second.
We have used Articulate to deliver e-learning for non-profits and corporate clients, to achieve both Kirkpatrick Level 1 and 2.
And we typically use Camtasia for video creation and editing.
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We ensure alignment by starting with the end and keeping it in focus. We work with you to understand what your desired outcomes are. Do you need your employees to just know how to do, or actually do?
Then we work with you to determine how best to measure or assess their ability or readiness to achieve those outcomes.
Finally, we work with your subject matter experts (SME) to define what supporting or entry-level knowledge and skills need to be established or confirmed. Those, then, become our learning objectives.
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In a virtual synchronous environment, there are several techniques we have successfully used to effectively engage learners. These include polls and quizzes (either as recall and reinforcement of covered content, or sometimes to provide learners a short mental reset from the content).
We’ve also incorporated video clips and group activities (i.e. case studies, realistic and relevant role-play scenarios) to make the content more relatable and engaging.
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How we evaluate the efficacy of a course depends on the Kirkpatrick Level you or your stakeholder(s) need to achieve. If Kirkpatrick Level One or Two, simple knowledge assessments can be used; so too can realistic scenarios, role-playing, and gamification.
If we’re trying to achieve Level Three, then we must design performance-based assessments. These can be done immediately following the content or course, but we often find greater data fidelity when they are accomplished back in the work center, some time after the class or course.
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I approach the needs analysis largely the same for online learning programs as I do in-person ones. We must first understand:
the learners’ entry skills
what performance requirements are not being met
how they may need to engage the content (preparatory or point-of-need);
the task and what prior knowledge or skills it requires to be completed correctly;
the work environment and factors making it more difficult to perform the task(s) – such as physical barriers or challenges, motivators and rewards, cultural factors, etc.; and,
how to best design & deliver the content so the learning context models the learners’ performance context.
Our Services
Manager Development
For New Managers or Manager Candidates
Too often, managers are thrust into leadership and management roles without the tools to manage processes and lead people.
Our Manager Development modules enhance your business’s competitive edge and improve your bottom line by providing those tools to your managers.
Leader Development
For Senior Managers and Mid-Level Execs
The higher one progresses within your business, the greater impact one has on your business, but those impacts can be both positive AND negative.
Our Leader Development modules enable your leaders to think ahead of the curve, take action to reduce employee turnover, increase employee contribution, and effectively improve your bottom line.
Custom Consultation
Solutions Built Specifically For Your Team
Sometimes, you need custom solutions, built specifically for your problem or situation. Perhaps you’re preparing for a season of significant growth or challenge.
We listen to and work with you to develop custom-designed solutions to elevate your business. Whether on-site or off-site events; half-day, single-day, or multi-day; operational or leadership focused — we design and deliver an expert solution that meets your business needs and enables you to achieve your business goals.
Schedule your appointment
Schedule your consultation today to leverage our expert insights and drive your business forward. Our dedicated team is ready to provide tailored solutions to meet your organization's unique needs.
About
Crosstown Consulting
With deep experience in both operations and in training and development, we love bringing our expertise to bear to deliver real solutions to solve real problems. How do we do this?
We listen to understand.
We collaborate to critically evaluate.
And then we get to work to blow your socks off!
We design and deliver actionable insights and tailored solutions to empower your business, unlock its full potential, and achieve sustainable growth. Our wealth of expertise and dedication to impact understanding and meeting the unique needs of each client.
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