Training Precision. Building Leaders. Delivering Results.
Training that transforms teams.
Leadership that elevates organizations.
Crosstown Consulting delivers high‑impact leadership and technical training
for manufacturing, aviation, and other high‑stakes industries where performance, safety, and trust matter.
Preparation isn’t optional — it’s the blueprint for success.
Let’s build the leaders your mission deserves.
What We Do
Leadership & Technical Training Built for Real‑World Pressure
Your teams operate in environments where mistakes carry consequences. We design training that equips people to lead confidently, communicate clearly, and perform with excellence — whether they’re new managers, seasoned supervisors, or technical professionals stepping into leadership roles.
Our programs combine instructional design expertise, adult learning science, and 20+ years of aviation and manufacturing leadership experience.
Why Organizations Choose Us
Industry‑specific expertise in aviation, manufacturing, and mission‑critical operations
Training that sticks, built on proven learning science and scenario‑based practice
Leadership development that drives measurable performance
Custom solutions aligned to your culture, priorities, and operational realities
A partner who understands high‑stakes environments — because we’ve led in them
Our Core Services
Manager Development
Equip new and emerging managers with the skills they need to lead people, communicate effectively, and drive results. Focus areas include coaching, feedback, conflict resolution, accountability, and team performance.
Leader Development
Strengthen senior leaders with advanced tools for strategic thinking, organizational influence, culture shaping, and decision‑making under pressure.
Custom Training & Consultation
When your challenges are unique, your training should be too. We design tailored programs that solve real problems and accelerate organizational growth.
E‑Learning Solutions
Modern, engaging digital learning built to scale — from microlearning modules to full certification pathways.
How We Work
Simple, Effective, and Built Around Your Mission
Assess your goals, challenges, and operational environment
Design a targeted training solution
Deliver high‑impact learning experiences
Measure results and refine for continuous improvement
Every engagement is built to strengthen your people and elevate your organization.
About Crosstown Consulting
Crosstown Consulting was founded by Anthony, a 22‑year Air Force veteran and award‑winning instructional designer with deep experience in aviation, manufacturing, and technical workforce development. His career has centered on building leaders, transforming teams, and designing training that drives measurable performance.
Your mission deserves leaders who are prepared, confident, and capable. We help you build them.
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“Anthony has such a passion teaching this series and uses role-playing, case studies, and real-world scenarios designed to guide you in your work situations.
I highly recommend this class series to anyone who wants to improve their leadership skills or is going into a leadership position.” - Bruce D. (Wilson Workforce Rehabilitation Center)
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“Anthony was instrumental in my journey to becoming a manager and a leader. He has great knowledge of how to lead and manage effectively, and is extremely adept at communicating and demonstrating it. I highly recommend him as a professional trainer and coach.” - Kala D. (Aviation Influence)
FAQs
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The majority of our e-learning authoring tool experience is with Articulate 360, with Camtasia a close second.
We have used Articulate to deliver e-learning for non-profits and corporate clients, to achieve both Kirkpatrick Level 1 and 2.
And we typically use Camtasia for video creation and editing.
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We ensure alignment by starting with the end and keeping it in focus. We work with you to understand what your desired outcomes are. Do you need your employees to just know how to do, or actually do?
Then we work with you to determine how best to measure or assess their ability or readiness to achieve those outcomes.
Finally, we work with your subject matter experts (SME) to define what supporting or entry-level knowledge and skills need to be established or confirmed. Those, then, become our learning objectives.
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In a virtual synchronous environment, there are several techniques we have successfully used to effectively engage learners. These include polls and quizzes (either as recall and reinforcement of covered content, or sometimes to provide learners a short mental reset from the content).
We’ve also incorporated video clips and group activities (i.e. case studies, realistic and relevant role-play scenarios) to make the content more relatable and engaging.
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How we evaluate the efficacy of a course depends on the Kirkpatrick Level you or your stakeholder(s) need to achieve. If Kirkpatrick Level One or Two, simple knowledge assessments can be used; so too can realistic scenarios, role-playing, and gamification.
If we’re trying to achieve Level Three, then we must design performance-based assessments. These can be done immediately following the content or course, but we often find greater data fidelity when they are accomplished back in the work center, some time after the class or course.
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I approach the needs analysis largely the same for online learning programs as I do in-person ones. We must first understand:
the learners’ entry skills
what performance requirements are not being met
how they may need to engage the content (preparatory or point-of-need);
the task and what prior knowledge or skills it requires to be completed correctly;
the work environment and factors making it more difficult to perform the task(s) – such as physical barriers or challenges, motivators and rewards, cultural factors, etc.; and,
how to best design & deliver the content so the learning context models the learners’ performance context.
Our Services
Manager Development
For New Managers or Manager Candidates
Too often, managers are thrust into leadership and management roles without the tools to manage processes and lead people.
Our Manager Development modules enhance your business’s competitive edge and improve your bottom line by providing those tools to your managers.
Leader Development
For Senior Managers and Mid-Level Execs
The higher one progresses within your business, the greater impact one has on your business, but those impacts can be both positive AND negative.
Our Leader Development modules enable your leaders to think ahead of the curve, take action to reduce employee turnover, increase employee contribution, and effectively improve your bottom line.
Custom Consultation
Solutions Built Specifically For Your Team
Sometimes, you need custom solutions, built specifically for your problem or situation. Perhaps you’re preparing for a season of significant growth or challenge.
We listen to and work with you to develop custom-designed solutions to elevate your business. Whether on-site or off-site events; half-day, single-day, or multi-day; operational or leadership focused — we design and deliver an expert solution that meets your business needs and enables you to achieve your business goals.
Schedule your appointment
Schedule your consultation today to leverage our expert insights and drive your business forward. Our dedicated team is ready to provide tailored solutions to meet your organization's unique needs.
About
Crosstown Consulting
With deep experience in both operations and in training and development, we love bringing our expertise to bear to deliver real solutions to solve real problems. How do we do this?
We listen to understand.
We collaborate to critically evaluate.
And then we get to work to blow your socks off!
We design and deliver actionable insights and tailored solutions to empower your business, unlock its full potential, and achieve sustainable growth. Our wealth of expertise and dedication to impact understanding and meeting the unique needs of each client.
Contact Us
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